Check out this week's recipe.
We opened our first restaurant in 1987. When we started the work that September, we had no opening date in mind. I don't even think we set a goal or a target date. We had no idea about the opening date because we really had no idea how to run a restaurant. We were winging it on all fronts.
By the
time everyone was hired, the equipment was in place, the recipes were all
tested, and everyone was trained it was Christmas Eve. We knew enough not to
open on Christmas Eve or Christmas Day, but we chose the next Monday and opened
on the 28th of December.
I have
written often about that opening night and how we were busy from the moment we
opened the doors. That was the case for the next several decades. We have been
blessed. Though by the time that first summer came around in 1988 we realized
that our team needed a breather. Since we were so busy opening the restaurant
back in December, and had no time for a Christmas party, we decided to throw one
in July at a local water park.
We were
about seven months into the new venture and things were going well. There is
something about an opening crew of a restaurant that is different from every
crew and team member that comes in the later years. It’s an indescribable bond
with those who gather together and go through the very stressful experience of
opening a restaurant. Maybe it's bunker mentality, I don't know. But those who
have worked together in the 21 concepts I have opened over the last few decades
have always become friends and remained close in later years.
That first
crew was certainly no exception. I stay in touch with many of them to this day.
One of them still works here. For that Christmas in July party, we hired a guy
to come and cook barbecue, people swam, we had a lot of beer available, and there
was a band. It was a blast, and it was the release everyone needed after seven
months of stressful restaurant work.
Fast
forward to 2021. We have been dealing with 18 months of a global pandemic.
Certainly nothing that I have experienced in my 40 years in this business could
even come close to the challenges we faced during Covid. We were blessed to
have gone into that crisis with a strong crew, and very strong management leadership.
Over the course of a challenging year, we did all the responsible things, and all
the CDC’s recommended things, closed completely on a few occasions, and offered
carryout-only options sometimes. We did our best to navigate the uncharted
waters we were facing.
I am
forever grateful for those who stuck with us and faced those challenges on a
daily basis. Not only did we feed the few customers who were ordering food from
the restaurants, but we delivered free and donated food to health care workers
in the COVID unit at the local hospital every day for six weeks.
At the
beginning of the pandemic, we closed our flagship and longtime restaurant— the
one that we opened back in December of 1987— not knowing that it would
never reopen. When it became evident that the former business model would not
work going forward, we decided to take the Tex Mex concept I had been working
on for several years and to put it in that space. It would also include a large
outdoor patio space in which we would have to convert a concrete and asphalt
parking lot with no trees or vegetation into a lush tropical environment. Despite
record-breaking rainfall, we did it.
Opening a
restaurant is one of the most challenging and stressful things anyone will ever
do. There are so many moving parts and there are so many ways to drop the
ball. Doing it with severe labor shortages during the tail end of a global
pandemic raises the difficulty level even higher.
The team
that worked with us getting this new restaurant open— with about 50% of the
staff we needed to open a restaurant— are champions in my book. They worked
long hours under stressful circumstances. Many dropped off. Some left to take
advantage of the unemployment benefits and some left for other jobs. Some just
retired altogether. The ones who stayed, the ones who endured, the ones who
face the challenges head on against all odds, will always be celebrated in my
book.
Last year,
we weren't able to have a Christmas party in December. Not because we had just
opened a restaurant, but it just wasn't safe to gather in our typical Christmas
party fashion. So, we did what we did 33 years ago and decided to have a
Christmas in July party for our team. As hard as that first staff worked
getting that first restaurant open (and I love all those guys, still) it can't
even come close to comparing to what this crew has been through for the past 18
months. Even if you just look at the volume of business we were doing back then
compared to what we do today.
I wanted
to do something special for this crew. Last night a couple of the chefs put
together a casual menu, a couple of bar bartenders stepped up to the plate and
got behind the bar, we brought in a DJ, we shut the doors to the public, opened
the bar for the crew, cranked up the music, and had a blast. About two-thirds
of the team showed up. It seemed that everyone released a long, collective sigh
of relief. It wasn't meant to be an event where people could recharge their
batteries— that was never the purpose, it was just a showing of gratitude— but
I believe that is the purpose it ended up serving.
We have
once again brought a crew together and opened a restaurant. They’ve joined
forces with the team members who were already here, and both have been on the
frontlines fighting through adversity, daily.
That
original Christmas in July party back in the summer of 1988 was special.
Sure,
it was nice to show appreciation to that hardworking initial crew. But
it was
also at that event that I saw the most beautiful woman I had ever seen.
She was
standing across the room near the band. Her name was Jill Johnson. She
had come
with a friend of one of our managers. Technically, she crashed the
party. A
couple of weeks later I asked her out. A couple of years later, in 1993,
I
married her. She came with me to this year's Christmas in July party.
Maybe one of the team members this year will get as lucky as I did that
year.
I am
grateful to all the 10,000+ people who have worked for our company through the
years. Each one played a part in getting us where we are today. But this
current management team, the current crew in the back-of-the-house, and all the
new and seasoned members in the front-of-the-house will forever have a special
place in my heart.
Onward.
Crawfish Potato Salad
1 cup Mayonnaise
3 /4 cup Sour cream
1 Tbl Yellow mustard
3 /4 cup Creole mustard
1 /2 tsp Cayenne pepper
1 Tbl White vinegar
1 tsp. Creole Seasoning
1 tsp. Hot Sauce
1 /2 cup Parsley, chopped
1 recipe Cajun Boiled potatoes (see recipe below)
1 1 /2 cups Bell peppers, small dice
1 cup Red onion, small dice
1 cup Celery, small dice
1 lb Crawfish tail meat, cooked, drained
Combine the first 9 ingredients and mix well to form the potato salad dressing. Add cooked potatoes and the remaining ingredients and mix well.
Yield: two quarts
Cajun Boiled Potatoes
6 cups Red new potatoes, large dice (quartered), skin on
2 Tbl. Crab boil (powder form)
1 tsp. Salt
3 quarts Water
Place potatoes, crab boil and salt in the water and simmer on a low heat until potatoes are tender. Drain and allow the potatoes to cool.
2 comments:
In the midst of such social and political rancor over the last year, it is affirming to hear about the success stories that otherwise receive little mention. I applaud RSJ's "glass-half-full" mentality.
Woulda never thought to put vinegar in potato salad. And, yes, there's an art (that I've not mastered) to know exactly when to take the potatoes out of the hot water.
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