The federal government is throwing its mighty resources behind an effort to fix a problem that has bedeviled us for years. The Wall Street Journal reported:
As many customers of McDonald’s know all too well, the fast-food chain has struggled for years to keep its ice cream machines working. Without them, people can’t get a milkshake, soft cone or above all a McFlurry, a cup of soft ice cream with candy and cookies that is whipped about in a blender with a specially designed hollow spoon.
Enter the United States Federal Trade Commission. The FTC reached out to McDonald’s franchisees this summer seeking information on what, exactly, is going on with the broken ice cream machine problem, according to a letter it sent, viewed by The Wall Street Journal, and people familiar with the matter. The FTC declined to comment.
For McDonald’s devotees, not to mention the company itself, a dysfunctional ice cream dispenser is no small matter. The shiny metal machines crank out concoctions that account for about 60% of the chain’s dessert sales in the U.S., according to a consumer survey by research firm Technomic Inc. Repeated breakdowns have led customers to draw up petitions demanding that something be done.
Owners of McDonald’s outlets have long complained the devices are overly complicated and their breakdowns hard to fix. The machines require a nightly automated heat-cleaning cycle that can last up to four hours to destroy bacteria. The cleaning cycle can fail, making the machines unusable until a repair technician can get them going again, owners say... Article
20 comments:
There is nothing wrong with the ice cream machines. The problem is that most Mickey "D" employees don't have the smarts to operate said machine!!!!
Dairy Queen's machines seem to work ok. McDonald's should buy DQ.
If Joe Biden fixes this shit, I’ll personally hand him all of my guns and let him inject the initial two vaccines and the next required 27 boosters directly into my delt. (Caveat: he must also go after every goddamned gas station with dead Icee machines)
Do they try to find ways to waste tax dollars?
The machines are tired of putting out vanilla and no chocolate! Just can’t take it anymore!
I thought is was the employees too, until I watched this while traveling
https://youtu.be/SrDEtSlqJC4
Turns out the machines have been engineered to fail and the manufacturer makes huge money being the exclusive service/repair provider.There is currently an intellectual property lawsuit winding its way through the courts over a device that was made by a 4rd party to allow the franchisees to fix their own machines.
https://www.wired.com/story/they-hacked-mcdonalds-ice-cream-makers-started-cold-war/
You mean the fed gov’t is throwing its credit card at the problem.
Watch the movie "The Founder"...see how simple and fast McDonalds used to be, I even remember those days....ever been to an IN & OUT....simple menu, quick service ....There needs to be a MAC CLASSIC burger place...KISS..Keep It Simple Stupid....
A scheme to keep the repair man busy. Same machine in DQ and others. As stated with a manager or employee knows the basics no issues.
I wouldn't shed a tear if every fuckin McD's restaurant all over the world shut their doors for good!! That is one shitty fast food chain. It's been years since I've been to one, but about the only thing you are guaranteed to get from McD's is a BIG serving of attitude. I'll go to my grave not taking another bite of food from McD's.
Even as a child, I thought McDonald's were fake hamburgers with gray meat, processed cheese, no lettuce, no tomato, that left a grease bomb in the gut.
My son had a part time job at a mall located chain for a while in college. After he quit the owner paid him a decent amount just to come in and clean the ice cream machine because no one else did it correctly.
The problem is not McDonald's. The problem is Parker-Hannifin Corporation which manufactures the valves and other dispensing hardware. They only have 60,000 employees in 48 countries. Same company that made the failed space-shuttle 0-Rings which most of you have forgotten.
How you gonna trouble-shoot a machine if you only know how to punch a button with a number or photo on it?
"Choose among the following four options" would trigger 90% of the shift managers and at least half the franchisees.
i don't dispute that there are a million civilian experts in this state on mcdonalds.
the people in this state eat there probably 5-7 times per week.
that's part of the reason why mississippi is the run away leader in morbid obesity.
drive by any mcdonalds, especially the one at old fannin and spillway in rankin county, at about 5pm on a sunday evening and check out the crowd both inside and in the drive through getting ''sunday dinner''.
its where the beautiful people of rankin county get supersized.
Having worked in the industry of fast food : Stay away. Guaranteed that they spit in your food. 100 % guarantee every store has at least one punk ass that does it every shift. I fired several over a couple years for doing it.
You've. Got. To. Be. Kidding! I hit a paywall and didn't want to pay.
So if, in fact, Uncle Sugar is going to try to fix the problem (in which they have no business being involved), he's going about it in typical government fashion: the MANUFACTURER of the machine is the one at fault, NOT McDonalds! Plus, again, what business does the government have getting involved in a (a) private property and (b) inconsequential issue? I'm betting that Dementia Joe or some other socialist happens to love McDonald's ice cream, so since it affects them directly, they're going to make something happen.
Ever notice how quickly Washington moves when one or more of the "important" people are affected directly? That's why they force all of these crazy-ass laws on us, because they know they've insulated themselves from the impacts (both intended and unintended).
Bastards.
Back in the day, the Seale-Lily ice cream machines worked just fine.
Hell, even Woodie Assaf would eat a bowl of their ice cream while giving a live weather report on WLBT.
Pretty ironic that the world's leading fast food place, founded by an milkshake machine salesman, can't fix the milkshake machine.
Anyone find it funny that Biden, who we see eating ice cream every day on CNN, decides to tackle this as a life or death issue?
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