Monday, July 24, 2017

Medicaid has privacy breach

The Mississippi Division of Medicaid issued the following notice last June:


The Mississippi Division of Medicaid (DOM) is informing approximately 5,220 individuals of the potential exposure of their protected health information (PHI). According to federal law, certain health-care entities are required to notify individuals potentially affected by such incidents.

On April 7, 2017, DOM officials became aware of an issue with the online service the agency used to create forms posted to DOM’s website (http://medicaid.ms.gov). Once an online form was submitted the information was also emailed to designated staff within the agency. The email containing the information was not transmitted in a secure manner (i.e. encrypted). This resulted in the possible exposure of information that may have been entered into certain online forms.

Upon investigation, DOM can confirm those emails and the accompanying information included were stored in a secure manner once received.

This incident had no impact on an individual’s eligibility determination (if they were approved or denied for Mississippi Medicaid), nor on a beneficiary’s benefits if they are currently enrolled and receiving Medicaid services.

Once the error was discovered, the online forms were immediately removed from the website and use of the online form service was terminated. The agency is also in the process of strengthening technological safeguards, in addition to revising policies and procedures addressing privacy and security regulations.

The estimated duration of potential exposure was between May 2, 2014, and April 10, 2017. The incident was limited to six different forms and may have included names, birth dates, addresses, phone numbers, email addresses, admission and enrollment dates, health insurer, condition, Social Security numbers, and Medicare and/or Medicaid identification numbers.

DOM officials say there is no reason to believe any information was compromised during the occurrence, but the agency is informing individuals as required.

“It is highly unlikely that the data was compromised, since the typical Internet user would not know how to capture it during transmission. The data storage was secured both at the originating source and the destination [DOM], reducing the risk of the data being compromised,” said Keith Robinson, security officer for DOM.

The agency has not received any indication regarding unauthorized use or access of PHI related to this incident. However, individuals who believe they may be affected by this incident are advised to check their credit report with any one of the three major credit bureaus: Equifax, Experian, or Transunion.

“The security of our beneficiaries’ protected health information is a responsibility we consider to be foundational to our mission, and we treat any potential breach very seriously, regardless of how unlikely it is that information was compromised,” said Dr. David J. Dzielak, executive director. “We sincerely apologize for this incident and will take the necessary actions to ensure it does not happen again.”

Individuals who believe they may be affected or have questions about this incident may contact DOM by calling toll-free at 1-800-421-2408 or 601-359-6050.

The press release can be found here.

3 comments:

Anonymous said...

The entire medicaid bureaucracy in this state is incompetent. That's not opinion - It's fact. I'm writing a short 'book' to eventually send to whoever is the administrator of this program. There is not one single employee in The Division of Medicaid who is competent, not one. Fact based. By the time I have everything together and ready to mail, they will have changed administrators twice more.

Anonymous said...

Are you on Medicaid? Or do you work there? That's the only way you could opine on every single employee there. Either way, I'm not impressed.

Anonymous said...

10:02...I doubt anybody is waiting for you to be impressed. You just keep on logging that comp time. It'll be ok.

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Trollfest '07 was such a success that Jackson Jambalaya will once again host Trollfest '09. Catch this great event which will leave NE Jackson & Fondren in flames. Othor Cain and his band, The Black Power Structure headline the night while Sonjay Poontang returns for an encore performance. Former Frank Melton bodyguard Marcus Wright makes his premier appearance at Trollfest singing "I'm a Sweet Transvestite" from "The Rocky Horror Picture Show." Kamikaze will sing his new hit, “How I sold out to da Man.” Robbie Bell again performs: “Mamas, don't let your babies grow up to be Bells” and “Any friend of Ed Peters is a friend of mine”. After the show, Ms. Bell will autograph copies of her mug shot photos. In a salute to “Dancing with the Stars”, Ms. Bell and Hinds County District Attorney Robert Smith will dance the Wango Tango.

Wrestling returns, except this time it will be a Battle Royal with Othor Cain, Ben Allen, Kim Wade, Haley Fisackerly, Alan Lange, and “Big Cat” Donna Ladd all in the ring at the same time. The Battle Royal will be in a steel cage, no time limit, no referee, and the losers must leave town. Marshand Crisler will be the honorary referee (as it gives him a title without actually having to do anything).


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Trollfest '09 is a pet-friendly event as well. Feel free to bring your dog with you and do not worry if your pet gets hungry, as employees of the Jackson Zoo will be on hand to provide some of their animals as food when it gets to be feeding time for your little loved one.

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This is definitely a Beaver production.


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Jackson Jambalaya is the home of Trollfest '07. Catch this great event which promises to leave NE Jackson & Fondren in flames. Sonjay Poontang and his band headline the night with a special steel cage, no time limit "loser must leave town" bout between Alan Lange and "Big Cat"Donna Ladd following afterwards. Kamikaze will perform his new song F*** Bush, he's still a _____. Did I mention there was no referee? Dr. Heddy Matthias and Lori Gregory will face off in the undercard dueling with dangling participles and other um, devices. Robbie Bell will perform Her two latest songs: My Best Friends are in the Media and Mama's, Don't Let Your Babies Grow up to be George Bell. Sid Salter of The Clarion-Ledger will host "Pin the Tail on the Trial Lawyer", sponsored by State Farm.

There will be a hugging booth where in exchange for your young son, Frank Melton will give you a loooong hug. Trollfest will have a dunking booth where Muhammed the terrorist will curse you to Allah as you try to hit a target that will drop him into a vat of pig grease. However, in the true spirit of Separate But Equal, Don Imus and someone from NE Jackson will also sit in the dunking booth for an equal amount of time. Tom Head will give a reading for two hours on why he can't figure out who the hell he is. Cliff Cargill will give lessons with his .80 caliber desert eagle, using Frank Melton photos as targets. Tackleberry will be on hand for an autograph session. KIM Waaaaaade will be passing out free titles and deeds to crackhouses formerly owned by The Wood Street Players.

If you get tired come relax at the Fox News Tent. To gain admittance to the VIP section, bring either your Republican Party ID card or a Rebel Flag. Bringing both will entitle you to free drinks.Get your tickets now. Since this is an event for trolls, no ID is required, just bring the hate. Bring the family, Trollfest '07 is for EVERYONE!!!

This is definitely a Beaver production.

Note: Security provided by INS
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