Insurance Commish Mike Chaney issued the following statement.
Over the past several years, my office has seen an uptick in balance billing, also called surprise billing. Imagine opening your mail to find a bill for hundreds of dollars for a doctor visit that you believed was covered by insurance. That is what happens to some Mississippians, often seeking emergency medical care, and in many cases, it is illegal.
A Mississippi law (Section 83-9-5) which passed in 2013 prohibits balance bills where the insured assigns his or her benefits to the medical provider. In the simplest terms, balance billing occurs when you are charged the difference between what a provider charges for services and what your insurance actually pays the provider. I have set out an example of balance billing, in detail, near the bottom of my letter.
What you should know is that, although the law prohibits it where an assignment of benefits occurs, some providers fail to comply. Rep. Gary Chism (R – District 37) has authored House Bill 95 and I fully support this measure. It amends the 2013 law to give my office the power to adopt regulations and resolve disputes between healthcare providers and consumers.
I hope that you will also support HB 95 after you consider the impact of balance billing and the amount of money involved. The Mississippi Insurance Department (MID) began receiving calls about balance billing in 2015. Calls increased significantly in 2018.
In 2018, the MID recovered approximately $30,000 for consumers. In 2019, there were 10 complaints with approximately $25,000 recovered for consumers. So far in 2020, the MID has received two balance billing complaints.
Additionally, consumers are being balance billed tens of thousands of dollars because air ambulance providers are often not in the insurance carriers provider network. The median cost of an air ambulance bill is $36,000.00.
In 2018, the MID received about six air-ambulance balance billing complaints and recovered more than $50,000 for consumers. In 2019, we received seven air ambulance-related complaints and recovered approximately $150,000.
This is an example of what balance billing looks like:
A patient enters a network hospital for a surgical procedure. The anesthesiologist providing services for the procedure is not in the patient’s healthplan network. The patient would not be aware of this fact until they receive a bill from the anesthesiologist. Because the anesthesiologist is an out of network provider, the insurance carrier will pay the out of network rate.
The anesthesiologist’s total charge is $1,500. The patient’s insurance company’s non-network rate is $600. The patient will receive a bill for $900 (assuming the patient has met their healthplan yearly deductible).
House Bill 95 passed in the House of Representatives last week with overwhelming support but has since been recalled for reconsideration. I hope to see HB 95 passed, giving existing state law the teeth it needs to save money for Mississippi insurance consumers.
As always, I urge you to call on my office if you have questions about insurance or balance billing.
E-mail us at consumer@mid.ms.gov or call 1-800-562-2957.
Wednesday, February 12, 2020
Chaney Pushes Balance Billing Reform
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Trollfest '09
Trollfest '07 was such a success that Jackson Jambalaya will once again host Trollfest '09. Catch this great event which will leave NE Jackson & Fondren in flames. Othor Cain and his band, The Black Power Structure headline the night while Sonjay Poontang returns for an encore performance. Former Frank Melton bodyguard Marcus Wright makes his premier appearance at Trollfest singing "I'm a Sweet Transvestite" from "The Rocky Horror Picture Show." Kamikaze will sing his new hit, “How I sold out to da Man.” Robbie Bell again performs: “Mamas, don't let your babies grow up to be Bells” and “Any friend of Ed Peters is a friend of mine”. After the show, Ms. Bell will autograph copies of her mug shot photos. In a salute to “Dancing with the Stars”, Ms. Bell and Hinds County District Attorney Robert Smith will dance the Wango Tango.
Wrestling returns, except this time it will be a Battle Royal with Othor Cain, Ben Allen, Kim Wade, Haley Fisackerly, Alan Lange, and “Big Cat” Donna Ladd all in the ring at the same time. The Battle Royal will be in a steel cage, no time limit, no referee, and the losers must leave town. Marshand Crisler will be the honorary referee (as it gives him a title without actually having to do anything).
Meet KIM Waaaaaade at the Entergy Tent. For five pesos, Kim will sell you a chance to win a deed to a crack house on Ridgeway Street stuffed in the Howard Industries pinata. Don't worry if the pinata is beaten to shreds, as Mr. Wade has Jose, Emmanuel, and Carlos, all illegal immigrants, available as replacements for the it. Upon leaving the Entergy tent, fig leaves will be available in case Entergy literally takes everything you have as part of its Trollfest ticket price adjustment charge.
Donna Ladd of The Jackson Free Press will give several classes on learning how to write. Smearing, writing without factchecking, and reporting only one side of a story will be covered. A donation to pay their taxes will be accepted and she will be signing copies of their former federal tax liens. Ms. Ladd will give a dramatic reading of her two award-winning essays (They received The Jackson Free Press "Best Of" awards.) "Why everything is always about me" and "Why I cover murders better than anyone else in Jackson".
In the spirit of helping those who are less fortunate, Trollfest '09 adopts a cause for which a portion of the proceeds and donations will be donated: Keeping Frank Melton in his home. The “Keep Frank Melton From Being Homeless” booth will sell chances for five dollars to pin the tail on the jackass. John Reeves has graciously volunteered to be the jackass for this honorable excursion into saving Frank's ass. What's an ass between two friends after all? If Mr. Reeves is unable to um, perform, Speaker Billy McCoy has also volunteered as when the word “jackass” was mentioned he immediately ran as fast as he could to sign up.
In order to help clean up the legal profession, Adam Kilgore of the Mississippi Bar will be giving away free, round-trip plane tickets to the North Pole where they keep their bar complaint forms (which are NOT available online). If you don't want to go to the North Pole, you can enjoy Brant Brantley's (of the Mississippi Commission on Judicial Performance) free guided tours of the quicksand field over by High Street where all complaints against judges disappear. If for some reason you are unable to control yourself, never fear; Judge Houston Patton will operate his jail where no lawyers are needed or allowed as you just sit there for minutes... hours.... months...years until he decides he is tired of you sitting in his jail. Do not think Judge Patton is a bad judge however as he plans to serve free Mad Dog 20/20 to all inmates.
Trollfest '09 is a pet-friendly event as well. Feel free to bring your dog with you and do not worry if your pet gets hungry, as employees of the Jackson Zoo will be on hand to provide some of their animals as food when it gets to be feeding time for your little loved one.
Relax at the Fox News Tent. Since there are only three blonde reporters in Jackson (being blonde is a requirement for working at Fox News), Megan and Kathryn from WAPT and Wendy from WLBT will be on loan to Fox. To gain admittance to the VIP section, bring either your Republican Party ID card or a Rebel Flag. Bringing both and a torn-up Obama yard sign will entitle you to free drinks served by Megan, Wendy, and Kathryn. Get your tickets now. Since this is an event for trolls, no ID is required. Just bring the hate. Bring the family, Trollfest '09 is for EVERYONE!!!
This is definitely a Beaver production.
Note: Security provided by INS.
Wrestling returns, except this time it will be a Battle Royal with Othor Cain, Ben Allen, Kim Wade, Haley Fisackerly, Alan Lange, and “Big Cat” Donna Ladd all in the ring at the same time. The Battle Royal will be in a steel cage, no time limit, no referee, and the losers must leave town. Marshand Crisler will be the honorary referee (as it gives him a title without actually having to do anything).
Meet KIM Waaaaaade at the Entergy Tent. For five pesos, Kim will sell you a chance to win a deed to a crack house on Ridgeway Street stuffed in the Howard Industries pinata. Don't worry if the pinata is beaten to shreds, as Mr. Wade has Jose, Emmanuel, and Carlos, all illegal immigrants, available as replacements for the it. Upon leaving the Entergy tent, fig leaves will be available in case Entergy literally takes everything you have as part of its Trollfest ticket price adjustment charge.
Donna Ladd of The Jackson Free Press will give several classes on learning how to write. Smearing, writing without factchecking, and reporting only one side of a story will be covered. A donation to pay their taxes will be accepted and she will be signing copies of their former federal tax liens. Ms. Ladd will give a dramatic reading of her two award-winning essays (They received The Jackson Free Press "Best Of" awards.) "Why everything is always about me" and "Why I cover murders better than anyone else in Jackson".
In the spirit of helping those who are less fortunate, Trollfest '09 adopts a cause for which a portion of the proceeds and donations will be donated: Keeping Frank Melton in his home. The “Keep Frank Melton From Being Homeless” booth will sell chances for five dollars to pin the tail on the jackass. John Reeves has graciously volunteered to be the jackass for this honorable excursion into saving Frank's ass. What's an ass between two friends after all? If Mr. Reeves is unable to um, perform, Speaker Billy McCoy has also volunteered as when the word “jackass” was mentioned he immediately ran as fast as he could to sign up.
In order to help clean up the legal profession, Adam Kilgore of the Mississippi Bar will be giving away free, round-trip plane tickets to the North Pole where they keep their bar complaint forms (which are NOT available online). If you don't want to go to the North Pole, you can enjoy Brant Brantley's (of the Mississippi Commission on Judicial Performance) free guided tours of the quicksand field over by High Street where all complaints against judges disappear. If for some reason you are unable to control yourself, never fear; Judge Houston Patton will operate his jail where no lawyers are needed or allowed as you just sit there for minutes... hours.... months...years until he decides he is tired of you sitting in his jail. Do not think Judge Patton is a bad judge however as he plans to serve free Mad Dog 20/20 to all inmates.
Trollfest '09 is a pet-friendly event as well. Feel free to bring your dog with you and do not worry if your pet gets hungry, as employees of the Jackson Zoo will be on hand to provide some of their animals as food when it gets to be feeding time for your little loved one.
Relax at the Fox News Tent. Since there are only three blonde reporters in Jackson (being blonde is a requirement for working at Fox News), Megan and Kathryn from WAPT and Wendy from WLBT will be on loan to Fox. To gain admittance to the VIP section, bring either your Republican Party ID card or a Rebel Flag. Bringing both and a torn-up Obama yard sign will entitle you to free drinks served by Megan, Wendy, and Kathryn. Get your tickets now. Since this is an event for trolls, no ID is required. Just bring the hate. Bring the family, Trollfest '09 is for EVERYONE!!!
This is definitely a Beaver production.
Note: Security provided by INS.
Trollfest '07
Jackson Jambalaya is the home of Trollfest '07. Catch this great event which promises to leave NE Jackson & Fondren in flames. Sonjay Poontang and his band headline the night with a special steel cage, no time limit "loser must leave town" bout between Alan Lange and "Big Cat"Donna Ladd following afterwards. Kamikaze will perform his new song F*** Bush, he's still a _____. Did I mention there was no referee? Dr. Heddy Matthias and Lori Gregory will face off in the undercard dueling with dangling participles and other um, devices. Robbie Bell will perform Her two latest songs: My Best Friends are in the Media and Mama's, Don't Let Your Babies Grow up to be George Bell. Sid Salter of The Clarion-Ledger will host "Pin the Tail on the Trial Lawyer", sponsored by State Farm.
There will be a hugging booth where in exchange for your young son, Frank Melton will give you a loooong hug. Trollfest will have a dunking booth where Muhammed the terrorist will curse you to Allah as you try to hit a target that will drop him into a vat of pig grease. However, in the true spirit of Separate But Equal, Don Imus and someone from NE Jackson will also sit in the dunking booth for an equal amount of time. Tom Head will give a reading for two hours on why he can't figure out who the hell he is. Cliff Cargill will give lessons with his .80 caliber desert eagle, using Frank Melton photos as targets. Tackleberry will be on hand for an autograph session. KIM Waaaaaade will be passing out free titles and deeds to crackhouses formerly owned by The Wood Street Players.
If you get tired come relax at the Fox News Tent. To gain admittance to the VIP section, bring either your Republican Party ID card or a Rebel Flag. Bringing both will entitle you to free drinks.Get your tickets now. Since this is an event for trolls, no ID is required, just bring the hate. Bring the family, Trollfest '07 is for EVERYONE!!!
This is definitely a Beaver production.
Note: Security provided by INS.
There will be a hugging booth where in exchange for your young son, Frank Melton will give you a loooong hug. Trollfest will have a dunking booth where Muhammed the terrorist will curse you to Allah as you try to hit a target that will drop him into a vat of pig grease. However, in the true spirit of Separate But Equal, Don Imus and someone from NE Jackson will also sit in the dunking booth for an equal amount of time. Tom Head will give a reading for two hours on why he can't figure out who the hell he is. Cliff Cargill will give lessons with his .80 caliber desert eagle, using Frank Melton photos as targets. Tackleberry will be on hand for an autograph session. KIM Waaaaaade will be passing out free titles and deeds to crackhouses formerly owned by The Wood Street Players.
If you get tired come relax at the Fox News Tent. To gain admittance to the VIP section, bring either your Republican Party ID card or a Rebel Flag. Bringing both will entitle you to free drinks.Get your tickets now. Since this is an event for trolls, no ID is required, just bring the hate. Bring the family, Trollfest '07 is for EVERYONE!!!
This is definitely a Beaver production.
Note: Security provided by INS.
19 comments:
Medical lobbyist at work sending this bill back for reconsideration. Take all lobbyist out & shoot them!
I got wind of a medical expense to the tune of $ 9500.00 for a DNA analysis of a tumor. It showed up on my quarterly Medicare statement. I'm on a fixed income & can't afford this. I have Medicare, Blue Cross Blue Shield, & a veteran qualified for VA Medical care & I still see charges like this. Go figure.
Imagine the IN NETWORK facilities that are owed hundreds of thousands of dollars from the insurance companies that Mike Chaney's office won't hold accountable. I'm talking rural facilities.
I had no idea this even existed. It sounds like a great idea and puts consumers on equal footing regardless of who provides the service.
Of course some providers could just opt out of direct billing to the insurance company and try to collect payment from the patient. The law already says if the patient received the benefit then the service provider must be notified. A provider like an air-ambulance that has a history of high balance billings is going to have to weigh out if it is better to settle for what the insurance company says is reasonable and take just that versus what they've actually been able to squeeze out of their clients.
I can see if a lot more people know about this and take advantage of it, some services in rural areas that are less frequently used with significant down time between clients will be discontinued. Insurance company set reasonable rates will need to be set at a level that ensures state-wide coverage and not just in urban areas.
Mr. Cheney's tenure as Commissioner of Insurance has been one of Mississippi's political bright spots. I commend him for bringing this unlawful practice into the light and seeking the power to enforce the law on behalf of consumers.
This is an important issue for everyone.If you are on a company group plan, an individual plan or on Medicare you are subject to balance billing. Your child has an ankle injury, the ortho doc puts them in a boot. Oops the boot maker is not in your network so it’s not covered.
So, is the insurance commissioner saying that it is illegal for an anesthesiologist who has no contractural agreement with the insurance company to charge the patient the difference between their private fee and the insurance company fee?
If I have done the research to know that the hospital and doctor performing my surgery are in-network. Then I should not be receiving anesthesia from an out-of-network anesthesiologist. These "surprise bills" are very common and can leave patient with a large bill.
@ 9:26 AM: Air Ambulance companies got Congress to pass legislation which permits them to balance bill patients for the retail price of their service. North Dakota passed a law to end the practice and had the law struck down by a federal court which said States cannot regulate air ambulance services.
@ 10:49 AM: Balance billing only arises in situations where a patient is insured. If the physician is in network or accepts that insurance that physician agrees to be reimbursed at the insurance carriers approved fee for service. The insured is a third-party beneficiary to that agreement. The physician's effort to balance bill the patient after providing the service violates the agreement with the insurer and Mississippi law. All the Commissioner is saying is that he wants the authority to enforce the law on behalf of patients who file complaints.
@10:49 When you go to an In-Network hospital, you expect the services received in that hospital to be considered In-Network. Patients shouldn't be expected to ask every doctor treating them if they are in-network.
@10:49 Only if that anesthesiologist accepts insurance assignments. In other words, if that anesthesiologist agrees to direct bill the out-of-network insurance company and accept payment directly from the insurance company, then yes they are not allowed to bill for more than the standard rate for the procedure.
Of course, any provider that doesn't do direct billing for covered procedures is going to have a hard time staying in business. The alternative is to have the insurance company send the check directly to the patient and then bill the patient for the full amount. The confusion and frustration in that situation would be massive.
Speaking of Air Ambulance...this came up on this blog a couple of weeks ago and I was roundly chastised for criticizing the commercials for this ripoff.
As a result, I contacted the one serving the Delta and got answers from the home landing strip over in Arkansas (or it might have been Louisiana). And yes, according to my posts here, they are NOT dispatched by first responders unless you have a paid for contract with them.
The person on the other end of the conversation hem-hawed around for an hour about the value of their services and rapid response. But, fact is, if an ambulance, county deputy or volunteer fire department responds to your remote, rural emergency location in northeast Mississippi, and your situation is deemed critical, they will call air ambulance out of Jackson, not some outfit based in rural Louisiana. So much for your paid up transport-contract.
It’s evident that some making comments do not understand the issue. This bill is important and everyone is subject to being balanced billed.
Similar legislation has been padded in many states
Get SUM Mike! Why do I have to pay $350 to GI Associates, in network, prior to a procedure and that payment NOT show up my EOB? Something is fishy in Denmark! But what are you to do if NO ONE has enforcement authority for balanced billing by a provider?
When you look at what Medicare pays for various procedures it becomes evident to those who pay attention just what the procedures are worth and those with private insurance as a rule pay a great deal more than the fair price. And anesthesia in particular is a gold mine to the doctors who are not hospital employees but why are they not employees of the hospital?
All in all it has appeared to me that since the time of Evelyn Gandy the commissioner has been primarily concerned with protecting insurance companies for the same reason that Medicare has all the additional optional part, i.e., money, of course. Individual voters don't care about rip offs by government until it affects them individually but then the government doesn't pay any attention to individuals when they have a problem. Well the average individuals anyway.
But then it's just more corruption. No big deal.
We had this happen to us years ago. We used an in network OB and in network hospital. Our child was born premature and the NICU physicians were their own private group within the hospital. BCBS covered the delivery and nursery costs just as we had planned but we were left with a huge NICU bill.
@9:45 I bet I could tell you the hospital. It's been over 20 years, but that is our exact story. I wrote the doctor a letter explaining the circumstances and he very graciously killed the extra bill. It was very shocking and very unfair, considering we had taken great care to make sure the hospital was in network.
@5:16 I've had this happen a couple of times. The provider will run my information through BCBS and note that I still have $500 of my $1,000 deductible to meet. They will make me pay the $500 up front. The EOB only shows what the insurance company is responsible for. If everything works out right the EOB should show $500 of the procedure applied to your deductible, but the insurance company has no way of knowing or even caring what you paid to the doctor.
You'll just have to reconcile the provider's bills with the EOB and make sure what you paid equals what the EOB says is the patient responsibility. Never trust the doctor's office to do everything right.
What really is fun is when more than one provider is involved. I've had to pay the remaining deductible to two different providers and then fight for a refund later when one of their claims wasn't reduced by the deductible.
Go to the Canada model.
I didn't know I had a choice. Anything insurance doesn't pay, I wind up paying unless the provider 'agrees to accept assignment'.
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