Friday, December 4, 2015

All's well that ends well... sort of.

WJTV reported a woman's wallet was stolen at the Kroger in Clinton.  However, there is a good ending to the story.  WJTV broadcast last night:

Clinton Police need your help identifying a person they said stole a wallet from a customer at the Kroger in Clinton.

The incident happened on November 24.

Clinton Police said a customer left her wallet on the checkout stand as she left the store. Police said customer placing her wallet on the checkout stand while she was placing her bags in the shopping cart. Police said surveillance video shows that the lady behind her took the wallet and put it in her own purse.

The woman they are looking for is the woman wearing a green coat in the photo.
Clinton police are asking anyone with information regarding the identity of the woman in the in the video to contact Clinton police at 601-924-5252.
 However, Kroger botched things a little bit as Clinton PD told JJ that the woman was no longer a suspect. Clinton PD sources told JJ in an email:

The lady who lost the wallet called Kroger that afternoon to see if it had been found. They said no and pulled video footage of the lady taking the wallet and filed a police report. The “suspect” called yesterday and said she dropped it off at Customer service five minutes later after trying to chase the lady down.

We pulled video footage of the customer service desk five minutes after her transaction and it confirms she turned in the wallet immediately with all belongings inside.

Good job, Kroger.  Thanks to Kroger, an innocent woman's face was plastered all over the media as a criminal suspect. However, one shouldn't complain too much as Kroger is apparently willing to put forth some effort in apprehending suspected thieves.  Now if they would just close down the Kroger catch & release program for shoplifters. 


Anonymous said...

Defamation of character? I'd be eating free groceries for life

Anonymous said...

Can you imagine how horrible it would be if law enforcement did the same thing?

Oh, wait a minute...

Anonymous said...

Management made a mistake. And unfortunately, usually one assumes the worst outcome in situations like this. My own personal experience with Kroger regarding employee mistakes is that once a mistake is realized and it is forwarded to headquarters in Cincinnati, it only takes a day for senior management at Kroger to try to make things as right as possible. A likely resolution would include a letter of apology along with a Kroger gift card loaded with several hundred dollars.

Anonymous said...

So did the lady get her wallet back? Was the person at the service desk just unaware that a wallet had been turned it?

Call Me A Doubter said...

Kroger is not the organization that asked the public to identify the woman on Kroger's video tape. That would be the Clinton PD.

Seems to me to be a simply lack of communication between customer service and management. Customer service apparently had no knowledge of a video being used by the PD.

Why did it take five minutes to turn in the wallet? Why did the 'woman in the green coat' put the wallet in her own purse? Why did the 'woman in the green coat' not tell the cashier, "Oh, she left her wallet...I'll run out into the parking lot and give it to her."

Here's another possible scenario: "Hmmm, I'll just put that wallet in my purse and finish checking out. Then I'll head into the parking lot with my groceries and that wallet in my purse and then I'll get in my car and check the contents of the wallet and, wait....Oh SHIT! That have cameras on those checkout lanes!"

Something about this whole story reminds me of the Mayberry episode where that woman in the big coat had pots and pans and other stuff concealed under her heavy coat.

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