The Mississippi Insurance Department issued the following statement.
The Mississippi Insurance Department (MID) Consumer Services Division handled more than 10,000 inquiries last year in the form of emails, phone calls, and written complaints. Those cases resulted in more than $10 million recovered for consumers in 2024. Additionally, about 1,600 Mississippians used the Life Insurance Policy Locator Tool to recover about $35 million in lost life insurance policies in 2024. Mississippians have used the tool to claim nearly $135 million in benefits since its inception in November 2016.
“The Consumer Services division helps Mississippians with complaints regarding insurance companies, producers, and adjusters,” said Insurance Commissioner Mike Chaney. “In many of these cases, benefits were not paid in full or not paid at all and my office stepped in to make sure people got what they were owed. We at MID know that every penny counts. I’m proud of my staff for the quality services they perform.”
If you need assistance, contact the MID Consumer Services Division by phone at 1-800-562-2957 or 601-359-2453. You can emailconsumer@mid.ms.gov or you can mail your request for assistance to:
8 comments:
Spare me. The Insurance department does care about MS consumers - regularly running insurance companies out of the State instead of fostering an environment that creates competition among insurance companies so that MS consumers can get relief from rate increases.
They need to be getting on these insurance companies to pay claims(mainly roof claims) instead of denying them just because they are losing their ass.
What a joke. I totally agree with 12:15 PM. Try calling the Insurance Department regarding a legitimate roof claim and see how much help you get.
Fuck you and your political stunts. Save your 45 million dollars and leave my fucking rates alone.
How about you cap annual homeowners insurance rate hikes? 33% - 100% increases across the board this year. Going to build a concrete house so I don’t have to keep buying this overpriced socialist bullshit.
The insurance commissioner is not concerned about consumers at all. Look how the insurance companies are allowed to raise rates so high but filing a claim now is a headache. I filed a claim with my insurance company to get a new roof. They only wanted to pay for half of the estimate. I called and filed a complaint with the insurance commission, I was told that they had no control or dealt with claims. The only way I got my roof paid in full by the insurance company is filled out a review that the company sent. Thankfully someone at the top read it. Also you can change agents with your insurance company.
8:19 what damaged your roof? How old was your roof? These are both major factors in determining payment on your roof.
@5:57 The roof had hail damage just like the house across the street that just had a roof replaced as well for hell damage. The roof was approximately 15 years old. There was 2 adjusters that looked at the roof. Even the insurance company adjuster agreed that there was hail damage. I even had a storm damage report that showed hail damage in the area at the time of the claim from Emergency Management.
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