JXN Water issued the following update.
With temperatures warming up and incremental pressure increases overnight, JXN Water is optimistic most customers should have water coming to their meter. As daily demand hits the system, we may see isolated pressure problems in customers living in higher elevations, especially in the zip codes of 39209, 39204, 39212, 39272, and 39170.
Updates:
- "We're confident that everyone has water to their meter, but pressure may be lower than normal," said Interim Third Party Manager Ted Henifin. Customers are encouraged to call 601-500-5200 so we can lean in and figure out what may be contributing to their pressure or outage issues to fully address it.
- Crews are out and actively repairing 90 locations and addressing a running total of 129 breaks, with eight new breaks reported since yesterday’s update. Addressing the backlog of breaks, crews are getting close to being caught up.
- Compared to yesterday, the system saw customer water use increase by 1.2 million gallons and overall the system is seeing 9.6 million gallons over normal water demand.
- Unchanged:
- The 12,000 customers in the previously identified five zip codes in south and west Jackson are still under a boil water notice today. Water testing continues in hopes of lifting this notice as early as tomorrow once test results verify the lift.
- Lynch Street is still closed today as crews address a main break. We anticipate the road reopening later today.
- To do emergency repairs safely, crews may turn off water to make pipe repairs. Usually this takes a few hours before water is restored. Please call 601-500-5200 at any time for updates.
What can customers do?
- Please keep reporting leaks and let us know if you have no water by calling the call center at 601-500-5200.
- Find leaks on your property and in your home. While our repairs will make a difference, we need everyone to look at their own property for leaks and make those repairs as quickly as possible.
- Double check for dripping faucets. Temperatures have risen above freezing and are forecast to remain there for the next 10 days. Please turn off any faucets you may have had dripping during the freeze to protect your own pipes.
4 comments:
Enough with usage updates! It will recover in a few days. I want continuous updates on bill collections!!! 50+% collection rate is outrageous! Time to fix that elephant in the room!
Has the DOJ completed their investigation of the disinformation?
620, yes fixing the collection system is important. But, right now, I would agree that (1) fixing the breaks so that the system can continue to operate is more important ----- for today's concerns; and (2) letting folks know what is going on is such a new concept to Jackson water users, compared to when Chockwe and his cronies wouldn't tell anybody a damn thing including the vendors who wanted to deliver chemicals to the plant but were also wanting to know if they could get paid - and even the manager was not allowed to give an answer --- so the fact that JxnWater is trying to let the public know what's going on, whether to expect to have adequate water and pressure, etc is a nice change.
Yes, once the freeze is past us and the repairs caused by it are covered, continue your work replacing/repairing lines AND fix the collection system.
But for this week - keep the water flowing. Those past due bills ain't being covered by checks this week, no matter what you do. Cut them off next week. Discontinue service. Make folks pay for their current AND their past bills.
This week - keep those (private sector) crews working; something Chockwe wouldn't ever resort to doing but is what it takes to deal with these problems. Once back to 'normal, then focus also on those past due bills.
Meanwhile the mayor wants everyone to know that he and he alone will pick the garbage pickup contractor. Does he do anything smart? Why not at least make it look like someone else is involved in the decision so he has someone else blame if something goes wrong? This dude has awful political instincts. Same for his advisors. He almost always does whatever makes him look the most crooked.
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