Several liquor stores filed a class action lawsuit against Ruan Transport in federal court last week. Ruan manages the ABC warehouse and has been the subject of much controversy after it crippled ABC customers this year.
Ruan Transport shut the warehouse down for a week in early January to take inventory. With the warehouse closed, Ruan replaced the software and conveyor belt systems. The software was not tested and did not communicate with ABC's MARS software. Ruan replaced the conveyor system with a pick a pallet system. The result was a total meltdown as shipping times skyrocketed from 48 hours to nearly a month as Ruan shipped less than 50% of cases ordered for a month, crippling casinos, restaurants, and package store owners alike.
Liquor Therapy, LLC (Biloxi), By-Pass Package (Hattiesburg), and JW Jennings Liquor (Tutwiler) sued Ruan in U.S. District Court Friday.
The complaint claims Ruan knew the conveyor belt system was at the "end of life" when it submitted a bid. The plaintiffs thus accuse Ruan of promising to use "in house integration experts" to implement its warehouse management software (Blue Yonder). Ruan amended the contract to include replacing the conveyor belt system with a "pick a pallet" system in 2025. The amendment conveniently bumped up the price ABC paid Ruan per case.
Ruan did not install the new system, delaying it until the January warehouse shutdown even though maintenance support for the conveyor belt system ended on December 31, 2024 and software support ended on June 30, 2025. The plaintiffs charge:
27. Between the execution of Amendment No. 1 on March 6, 2025, and the WMS deployment in or about January 2026, Ruan did not undertake or complete adequate compatibility testing of the new warehouse management system against the existing Bastian Solutions conveyor infrastructure, did not develop or maintain a written contingency plan governing the deployment,



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8 comments:
When the glove do fit, you can't acquit!
What would the world be without lawyers?
I hope this becomes the next asbestos. GTH Ruan!
I hope they are driven out of business by this suit.
I think that individualized issues preclude class certification. In addition to the lack of privity of contract issue. I'll be interested to see how this shakes out.
The package stores are customers of the state. They should be suing DOR and Chris for making such a poor selection of vendors.
Why do Mississippi Republicans think government should control the means of production (or provision.)
You people keep telling yourselves you’re “conservative.”
You reject free markets every day you support this failed system. You’re just socialists who hate the Democratic brand.
Better off
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