The University of Mississippi Medical Center issued the following statement.
University of Mississippi Medical Center clinics will resume normal operations and appointment schedules on Monday as it continues recovery efforts following a cyberattack on Feb. 19.
Also, on Monday, UMMC will begin rescheduling patient appointments that were cancelled. Clinics will operate extended hours and days to quickly accommodate as many impacted patient appointments as possible.
“It will take some time to fully recover and to investigate this criminal attack on our network systems. This was not just an attack on UMMC; it was also an attack on our patients, students, faculty and staff,” said Dr. LouAnn Woodward, vice chancellor for health affairs. “Thank you to our patients and their families for their patience as we worked diligently to restore access to the services that they need.”
Patients will have access to their MyChart accounts when the electronic health record comes online Saturday. With phone lines and internet working, UMMC will resume regular patient call center operations. The UMMC Triage Line will remain open for a few days next week but will transfer to the staffed call center.
Patients with time-sensitive needs can call the UMMC Triage Line at 601-815-0000.
10 comments:
Mychart is up, but billing and appointment scheduling is still down. I was able to pull up my medical records around 4 pm Friday afternoon.
did they pay the money??
What sensitive info was compromised? Inquiring minds want to know
still curious as to why they are so tight lipped. Who is behind it? a foreign government, some kid in his parents basement? Was the "ransom" money paid, how much, etc. They are being super quiet and I bet they never release the info.
How did the "hack" enter into the secure system?
9:31 - They never release details about a ransomware attack. It's protocol. FBI urges silence on the issue. There are security-related reasons for this. I do know that they didn't pay the money. You never pay the ransom. You identify the breach, you plug the hole and you restore. I've been in IT for 30 years and I'll tell you this. One week turn around on a ransomware attack, is pretty impressive. I applaud the IT at UMMC.
We are the victims and we deserve to know. This is a democracy.
@7:43 we are a nation of victims
7:24 my company was hit with a ransomware attack years ago, and in our case my company decided to pay and we were given our files back for download. It took us over a week to download them all back, but we got them. This was years ago when many businesses were still operating locally from server rooms, so even our backups were compromised. After that we upgraded to cloud-based storage and security.
7:43 - When details about a ransomware attack are released, information about the organization's systems, infrastructure, etc are released in the process. Any information that's broadcast regarding the nature of those details, opens the window for future compromises and attacks. Information related to these incidences is vital to identifying the attackers and release of that information can hinder that as well as destroy the means to build a case and prosecute.
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